Rethinking hotel consultancy

The Hotel Performance Group is where travel industry experts and innovators connect, collaborate, and conceive ideas that reimagine the way hotel and hospitality brands operate. We have identified a need for a more holistic approach to hotel consultancy....Read more

The Hotel Performance Group is where travel industry experts and innovators connect, collaborate, and conceive ideas that reimagine the way hotel and hospitality brands operate. We have identified a need for a more holistic approach to hotel consultancy. That’s why we have brought together leading specialists from the areas of conceptualisation, digitalisation, marketing and sales, communication to people placement and on-going training with one sole purpose - to level up your performance and business success. What’s so special about us? We don’t approach hospitality challenges in isolation. We look at the whole picture. Every. Single. Time. We are not new to this. Based in Frankfurt and Zurich, we bring more than 100 years of combined travel and hospitality experience with proven track records and success in our fields.

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For our clients we deliver

  • One stop shop concept
  • A complete, holistic solution that leads your hotel business to long-term success
  • Seamless service and co-ordination ensuring you don’t lose time, information, money...Read more
  • One stop shop concept
  • A complete, holistic solution that leads your hotel business to long-term success
  • Seamless service and co-ordination ensuring you don’t lose time, information, money navigating separate agencies or experts
  • Transparent and tangible results
  • Flexible, dynamic and high-value solutions
  • True subject-matter experts with proven track record and more than 100 years of combined travel and hospitality experience
  • Global network and European team (multilingual) combining high empathy with profound knowledge
  • Hands-on and bottom-up approach to guarantee maximum impact and accountability
  • A straight talk approach: down to earth, effective and uncomplicated
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Level up with us

We don’t view our services in silo and neither should you. Firstly we work with you to identify where you need to level up your performance.  Then we work as a holistic and seamless team to enhance your performance.

Analysis

  • Research
  • Market & market position
  • Competitor & benchmark
  • Pricing position
  • Target audience definition
  • SWOT & trend analysis

Business development and sales

  • Hotel concept development
  • (Re-)Positioning
  • (Pre-) opening strategies
  • Sales strategies
  • Strategic consulting
  • Strategic partnerships
  • Online reputation management
  • Project management

Branding, marketing and communications

  • Strategic PR and marketing
  • PR/traditional media relations
  • Positioning and re-positioning
  • Hotel brand development
  • Branding and re-branding
  • Brand and graphic design
  • Brand-marketing
  • PR-launch and opening-communication
  • Trade marketing
  • Content marketing
  • Digital marketing
  • Event/fair representation and support

Social media and online marketing

  • Online marketing incl.social media strategy
  • Marketing planning process
  • Web design & programming
  • Team workshops & coaching
  • Team engagement
  • Mentoring

Our clients

We work with investors, hoteliers and hotel groups wanting to optimise their performance:

Investors

  • who are in the process of starting their hospitality venture
    • ...Read more

We work with investors, hoteliers and hotel groups wanting to optimise their performance:

Investors

  • who are in the process of starting their hospitality venture

Hotel groups

  • who are optimising their existing properties
  • who are in the process of differentiating their hotel portfolio
  • who need support in specific areas

Hoteliers

  • who want to improve their existing business
  • who are looking for support in optimising, repositioning and rebranding their existing property
  • who need support in specific areas
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The Hotel Performance Group Team

Hanna Kleber

Hanna
Kleber

KPRN

www.kprn.de

Frankfurt & Berlin

 

Core competences

content marketing, communication, trade marketing, public relations,
social media

Founded by Hanna Kleber, KPRN network is one of the leading tourism marketing and PR agencies in Germany with offices in Frankfurt and Berlin. We offer our clients 25 years of experience in representing tourist information offices, hotels, tour operators, ­airlines and other tourism providers.

KPRN is a founding member of the Travel Lifestyle Network, a worldwide association of owner-managed public relations, marketing and communication agencies serving clients in tourism and lifestyle industries. Hanna Kleber is president of the Corps Touristique, board member of the Wirtschaftsclub Rhein- Main. She holds memberships in the Travel Industry Club, Marketing Club and German PR Society, Africa Association and Africa Foundation. She is also involved in the Union International Club and is Honorary Ambassador of the ISCM Foundation.

MA people MAp Boutique Consultancy_MagdalenaRungaldier

Magdalena Rungaldier

MAp Boutique Consultancy

www.MAp-consultancy.com

Zürich

 

Core competences

sustainable hotel concept and brand development, strategic hotel consulting, hotel marketing and sales, brand and graphic design, sustainability consulting

MAp is a multi-faceted boutique consultancy creating sustainable concepts, brands and strategies that elevate award-winning clients around the globe. Through our focus on people and purpose, our innovative approach and bespoke solutions, MAp makes your hotel, business and brand MAtter.

Equipping hoteliers with the knowledge and tools they need to develop sustainable hotels that make an impact on people and planet. Learn more @ TheSustainableHotel.com.

Angela Haug

Angela
Haug

ah-Advisory

www.ah-advisory.de
Frankfurt/Bad Homburg

 

Core Competences

National and international strategic and operational marketing, change management, partner marketing, management coaching in 5 languages (German, English, French, Spanish, Italian) 

At ah-Advisory, the human being as "customer" or "guest" stands in the centre of everything: Diving into the world of the other, penetrating topics and facts – that is one of the strengths of the team. Structural and planned procedures in combination with a high level of efficiency makes ah-Advisory stand out. Management coaching in five languages with clients from Europe and worldwide (including Mexico and China) is just as important to the agency as creative and networked thinking and acting. ah-Advisory leads clients to success through critical questioning and thinking in terms of consequences and targets. The team of ah-Advisory has more than 25 years of experience in the international hotel industry in the areas of international & national marketing, strategic & brand marketing, partner marketing, internal and external communication, employer branding and change management.

News & Download

Press releases

 

The Sustainable Hotel - German press release, May 2023

MAp Boutique Consultancy launches  "The Sustainable Hotel Handbook - Collection"

MAp Boutique Consultancy, member of Hotel Performance Group (HPG) and boutique hotel consultancy with B Corp certification, has launched "The Sustainable Hotel Handbook - Collection". Composed of four distinct handbooks, each dedicated to one of MAp’s 4 Ps of sustainability (Purpose, People, Planet, Profit), this collection MAps out the way for independent and boutique-hoteliers, hospitality brands and investors to develop sustainable hotels that make a positive impact for People and Planet, while delivering long-term sustainable success. 

 

MAp Boutique Consultancy, Zurich. The Sustainable Hotel.

German press release, September 2019

For further information please contact:
Hotel Performance Group / KPRN network
Anke Möller / Silke Warnke-Rehm
Tel: 069-71913640 / 089 – 28 70 230 0

Contact us

Interested to find out more? Let’s talk
levelup [at] HotelPerformanceGroup.com